About Us

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“I work very hard to have customers understand why and where their money is going. I try to insure every customer feels well informed of his or her purchase or repair.”

–Jack McDermott, Owner

McDermott Automotive is a family owned and operated automotive service and repair shop in Orfordville, WI. Owner Jack McDermott was raised in the small Wisconsin town of Shullsburg, and his wife Megan grew up on a dairy farm south of Evansville. They and their two sons are now Orfordville locals, and maintain the small town values they were brought up with. Jack’s significant automotive experience and multiple certifications are now available locally.

Jack has spent most of his 15-year career as a GM Master technician, something that takes years of training to achieve and requires continuous schooling to maintain. His impressive list of credentials includes Master ASE Certified, ASE Advance Engine Performance, Certification, GM Hybrid Certified and he has passed the Advanced Engine Performance Specialist Certification Test. His ASE certifications consist of A1 (Engine Repair), A2 (Automatic Transmission/Transaxle), A3 (Manual Drive Train & Axles), A4 (Suspension & Steering), A5 (Brakes), A6 (Electrical/Electronic Systems), A7 (Heating & Air Conditioning), and A8 (Engine Performance). He also holds an Associates Degree in Automotive Service from Southwest Wisconsin Technical College.

McDermott Automotive understands that trust needs to be earned.

What sets McDermott Automotive apart is the level of personalized service. Your vehicle will get a full and complete inspection, including a written report with pictures. This shows our customers exactly what needs to be repaired or replaced, and exactly what it will cost. He will do all types of auto and light truck repair including diesel vehicles. With 15 years of experience and an impressive list of credentials, this is a mechanic you can trust to get the job done right.

Jack, Megan and their family are happy to be members of the Orfordville, Wisconsin community. They have put down roots, and hope you will do the same at McDermott Automotive. Visit McDermott Automotive whenever you need service or repair on your vehicle at 737 Genesis Dr., Orfordville, Wisconsin 53576 or give them a call at 608-879-5559. They truly look forward to serving their valued customers, and to becoming your trusted automotive shop. McDermott Automotive wants you to be customers for life!

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Orfordville, Wisconsin.

About NAPA AutoCare

As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer’s property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

LOCATION

737 Genesis Drive
Orfordville, WI 53576